Last Updated: December 23, 2025
1. Introduction
PDX Junk Removal (“we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, contact us, or use our services.
By accessing or using our services, you agree to this Privacy Policy.
2. Information We Collect
We may collect the following types of information:
a. Personal Information
- Name
- Email address
- Phone number
- Service address
- Any information you voluntarily provide via forms, calls, texts, or email
b. Automatically Collected Information
- IP address
- Browser and device information
- Pages visited and interaction data
- Cookies and similar tracking technologies
3. How We Use Your Information
We may use your information to:
- Provide junk removal and related services
- Schedule appointments and provide service updates
- Respond to inquiries and customer support requests
- Communicate operational or promotional information (where permitted)
- Improve our website, services, and customer experience
- Comply with legal and regulatory obligations
4. Phone Numbers, SMS, and Text Messaging (TCS / TCPA Compliant)
a. Consent to Receive Text Messages
By providing your phone number to PDX Junk Removal, you expressly consent to receive text messages (SMS/MMS) from us, which may include:
- Appointment confirmations and reminders
- Service updates or arrival notifications
- Customer service communications
- Promotional or marketing messages (if applicable)
Consent to receive text messages is not a condition of purchase.
b. Message Frequency & Charges
Message frequency may vary depending on your interaction with us.
Standard message and data rates may apply based on your mobile carrier.
c. Opt-Out Instructions
You may opt out of receiving text messages at any time by replying:
- STOP
After opting out, you will no longer receive text messages unless you choose to opt back in.
d. Help Instructions
For help, reply:
- HELP
Or contact us directly:
- 📧 Email: info@pdxjunk.com
- 📞 Phone: 503-400-7827
e. No Sharing of Mobile Information
Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes.
All other categories of information sharing exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
f. Data Retention & Security
We retain phone numbers and SMS consent records only as long as necessary to provide services and comply with legal and carrier requirements. Reasonable administrative, technical, and physical safeguards are used to protect this information.
5. Cookies and Tracking Technologies
We may use cookies or similar technologies to analyze website traffic, improve functionality, and enhance user experience. You may disable cookies through your browser settings.
6. Information Sharing and Disclosure
We do not sell your personal information. We may share information only:
- With service providers who assist in operating our business
- To comply with legal obligations or lawful requests
- To protect the rights, safety, or property of PDX Junk Removal or others
All service providers are required to safeguard your information.
7. Data Security
We implement reasonable security measures to protect your personal information. However, no electronic transmission or storage method is guaranteed to be 100% secure.
8. Your Privacy Rights
Depending on applicable law, you may have the right to:
- Request access to your personal information
- Request corrections or deletion
- Withdraw consent for communications
To exercise these rights, contact us using the information below.
9. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Updates will be reflected by the “Last Updated” date above.
10. Contact Us
If you have questions about this Privacy Policy or our data practices, contact us at:
PDX Junk Removal
📧 Email: info@pdxjunk.com
📞 Phone: 503-400-7827